One thing that has caught my eye and ire is an article in American Libraries, Sep2004, Vol. 35 Issue 8, p40. It is The Seven Deadly Sins of Technology by Nancy Maxwell.

It is only three pages long and unfortunately is anti-library technology. The article apparently was written as a result of one librarian's library's failed virtual reference experience and then further vilifies many other forms of library technology. It is a very frustrating article for me, considering I think technology is essential to providing good library service. However, I just returned from a trip to Dallas and I am tired and my brain is dead. So I will leave it up to you gentle blog reader to read the article and comment. Perhaps I will blog more about this article later when I have gotten more sleep and my back unkinks.