Catherine Arnott Smith referred to this article on Medlib-l today, she says it is a real "upper of an article."

Medical librarians find the facts that help make sense of a diagnosis (free online)
Rochester Democrat and Chronicle
Chris Swingle
Staff writer
March 30, 2005

I have to say I agree that it is a real upper, and after a day of putting out mini library billing fires, it is a nice read to put things back in perspective.