For those you who might be unfamiliar, WebJunction is an "online community where library staff meet to share ideas, solve problems, take online courses and have fun." It tends to be lean a little more toward public libraries, but there are some things that can apply and benefit all libraries.

In November WebJunction will be focusing on "Tackling Tough Patron Questions", specifically legal and medical questions.

WebJunction is interested in sharing resources and techniques that their members use to help people find answers and how to help library patrons become better at helping themselves.
They would like to hear from librarians about some of the most difficult medical and legal questions encountered and what resources were used to deal with them. Additionally they are interested in training opportunties and policies that prepare librarians for these challenges.

This is a great opportunity for those of you in consumer health libraries and medical libraries to share some of your great resources, policies, stories, and knowledge with those are looking to learn from it. Share your favorite web sites and secrets. Perhaps you could learn something from others as well.

You can contribute your stories and tips by sending an email to content@webjunction.org or posting to one of the WebJunction discussion Health Information Services.
** You must register as a member first to participate in the discussion, it is free.