Using IM in Libraries
Michael Stephens is conducting a survey on the use of IM (instant messaging) by librarians as a part of library services or staff communication. He is doing background work for a brief talk at Computers in Libraries 2006 as well as collecting some data for my upcoming Library Technology Report "Web 2.0 & Libraries: Best Practices for Social Software." He is interested to see how many librarians are using IM at their desks to commiunicate with colleagues and as a reference point.
I know there are medical and health libraries out there who are using IM for reference. Before my current position, I used to help with a few OhioLink HealthSci reference chat shifts. If you are interested click here to take survey take the survey.
One thing I think I would have liked to have seen on the IM survey is a question asking why we do not or cannot do IM in our library. I think the reasons for that might be just as interesting as why and how people are doing IM.

3 Comments:
Medical libraries should carry "Confronting Lyme Disease, What patients stories tell us"
Rita Stanley Ph.D & Karen Yerges
ISBN: 1-4196-2165-3
LCCN: 2005910572
A very important book about the patient doctor relationship and how it can be improved upon.
Public libraries should carry it as well. Patients who are financially strapped from medical expenses should have access to it. The general public would also benefit from understanding the ramifications of the number one vector-borne illness in the nation.
okaaay.... but how is that on the above topic?
This sounds more like spam than a comment.
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