Librarians and Publishers Working Together: MLA InSight Summit 2

The second MLA InSight Summit was held in Chicago in September.  I am on the Insight committee, the group that is working to put on a good program and produce deliverables to both librarians and publishers.  I also was the moderator for the September summit. (Gabe Rios moderated the first one and Jerry Perry is going to moderate the third summit.)

The summits are intended to be a space where librarians and key figures in the publishing and vendor world work together to try understand users (researchers, clinicians, students, nurses, etc.).  It is not a place to talk about pricing, sales, or budget blaming. It is a place to discuss the issues of our users impacting all of us and how we can take steps to improve things.  Because let’s face it, if our users stop using us (either of us) we are out of business.  The librarians who attend are a diverse group of librarians who represent different perspectives and health sciences libraries.  The publishers who attend represent small and big STEM publishers and vendors.

I wanted to wait until Elizabeth Ketterman (Library Director of the William E. Laupus Health Sciences Library at East Carolina University) and Sean Pidgeon (Publishing Director for Science and Medicine and Oxford University Press)published their summary of the of second session.  Guest Post: MLA InSight – How to Buy Whisky is a very good post that describes some of the issues we discussed.

Ketterman and Pidgeon list the most prevalent concerns and challenges we (librarians and publishers) are facing and that were discussed and explored.

They were:

  1. Patrons do not understand the value of the services provided by the library. (and I would say by natural extension publishers)
  2. We (librarians and publishers) have a poor understanding of how our users find content and interact with one another online.
  3. We seem to be helpless targets for pirates.
  4. Predatory publishers are taking advantage of a shifting Open Access Landscape.
  5. It is challenging to conduct rigorous and reproducible research in the biomedical sciences.

No surprise, I have several thoughts on those 5 issues and I plan to write about those things at future date.  The main thing I want to convey with today’s post is that both librarians and publishers came together to work their way through some of these problems. Did we solve them all on that day back in September? No, but we all certainly learned a lot more about those things than before the summit.

For example, after hearing from several different users (researchers, doctors, physical therapists, etc.) we learned that many of them just don’t give a damn about all of the special unique customization features that publishers (and some libraries) provide to people who create accounts and login to their sites.  I was sitting at a table with a person from a major publisher who actually said to everyone at the table, “We have spent all this time, effort, and man power on customized and personalized features that we just rolled out. Now I am thinking we wasted a lot of time and should have been looking at ways to better direct people to the content without logging in.”

That kind of information along with the collaborative effort to work together on things impacting both of us made the summit worth attending.  This was just the second summit, there are more good things to come that we can learn from.

At the annual meeting I will be helping to moderate, the Innovation & Research Practice Immersion Session 4, “Disorienting Dilemmas: Transforming the Librarian’s Understanding of How Today’s Health Professionals Discover and Use Information Resources Outside the Library Setting,” by Jeff Williams and Martin Wood. Monday May 5, 2019 from 4:30-5:55pm. Jeff’s presentation at the second summit was so revealing that I highly encourage librarians and vendors at MLA to attend his and Martin’s presentation on Monday.

I am also looking forward to the 3rd Insight Summit.  I hope that we can take the knowledge and information from Summits 1 and 2 and continue to build upon them other and create change together.  That is why I feel it is important that we get as much representation from librarians AND publishers for the next summit.

Publishers who have sent somebody please talk to Dan Doody to get an understanding of what is involved.  Publishers who sent somebody but didn’t feel it was worth attending again, ask yourself this question, “Did I send the right person?” Most likely you didn’t. Those publishers who are forward thinking and sent the right people (those high enough up in the company who are leaders in change) seem to have gotten the most value out of the summit.  Those who sent the local sales rep really missed out, and didn’t see the value because the information and message didn’t to the change agent.

Librarians who would like to attend talk to previous attendees or Gabe, Jerry and myself. We can tell you what it was like. We aren’t looking for any specific librarian position (director, collection development, systems, etc.). We are looking for a diverse group that are engaged, making changes, and willing to take that information and disperse to the library community.

We have only just begun. I think of the Summit 1 as a small little snowball rolling down the mountain. My hope is that with each summit the snow ball grows producing an avalanche of change.

*Here are more articles about the previous InSight summits:

 

How Librarians Can Help Healthcare Professionals

I recently wrote a blog post for NEJM Resident 360 (NEJM subscription required) about how residents can better utilize librarian services.  How to Take Advantage Your Medical Librarian, details a few of the common ways librarians can help doctors during their residency program and beyond.  As a medical librarian, I know there are a lot of other things we can do for residents and other healthcare professionals.  There are medical librarians who are doing different types of services, reaching out to provide information in creative ways, and doing things beyond the walls of the library that help our healthcare professionals in ways I have never dreamed.

So this post is sort of a “shared” post.  I would like any medical librarian to either comment below, tweet, or email* me the ways you help your healthcare professionals.  Healthcare professionals can be anyone (doctor, student, nurse, researchers, social work, pastoral care, hospital administration, etc.) that work with biomedical information, patients or families of patients, or who help fellow healthcare professionals in their jobs.

I will kick things off:

  • Create online journal club portals for nurses, enabling them to get CEs
  • Acquire spiritual & religious resources from other libraries to help pastoral care
  • Track every article written in a journal with an impact factor by the institution’s researchers & authors and provide those statistics, citation analysis, and collaboration impact to individuals and departments within the institution.
  • Help create treatment and care guidelines within the institution and with national associations.

Don’t leave me hanging…. contact me and I will add them to the bullet list. IF you have online documentation (research, website, article) give me the URL and I will link to that within the bullet point.
*email
krafty[atsign]kraftylibrarian[dotcom]
If you are a member of MLA use my email contact in the MLA directory

 

Odds & Ends of possible interest

Useful FireFox extensions :

  • Distill

This allows you to monitor a web page  for any changes. You can highlight just part of the page (handy as some pages  change a lot  with tweets or whatever so you want to avoid that) and it will track changes only in that section – useful if looking for a report to appear, update to a publication. The only tricky thing with it is that  when you highlight a section the Save changes icon you want is bottom right (took a while to find that)

  • Lightshot and Awesome Screenshot  Plus

Both of these make capturing and annotating screenshots  very easy which is useful for training  materials, highlighting problems  via emails etc

  • Copy as plain text

Just a little  thing but find it useful. Adds a  right click option to a highlighted  items in the browser  such that  you can copy as  plain text and don’t have formatting carried over  into whatever you are  copying into

  • Vimperator

Essentially it converts links into numbers and you can “click on the link” by typing the relevant number so in a sense  creates  keyboard shortcuts  for websites. Could be useful with any web interface used frequently.

  • Lastpass

Oldie but a very goodie – only ever have to remember one password.

 

Other bits and pieces:

PubMed for Nurses  tutorial

UpToDate now more useful  for those that subscribe

There is now a specific ClinicalKey app (rather than just a mobile optimised site) but apparently only available in the US for the moment

Booko price alert. Booko is useful for finding the best prices for books (including delivery). It now has a feature where for a given item you can set a price target and be alerted when price drops below your nominated figure. This feature is below the book cover image.

Move between browser tabs. It is quite easy to get caught out using alt-tab when all you actually want to do is move between tabs of the browser. Ctrl-tab works for most browsers so you just have to think ctrl instead of alt

On the Wards. This is a website for junior docs containing podcasts, blogs and videos. The podcasts are interviews with senior clinicians that discuss common questions and case based scenarios that junior doctors will face on the wards etc

A few new useful(?) MeSH headings for 2015 – Legendary creatures, Long term adverse effects, Smartphone, Spirit possession, Giraffes, Hoarding disorder

Continuing with MeSH. MeSH On Demand identifies candidate subject headings from text pasted into the search box

Two newish PubMed alerting services – Medumail and MedSubscriber

Papers, the reference manager, for iPhone and iPad is now free

British Medical Library Association book prize winners 2015 for possible book purchases

WriteCite Builds citation as student enters details so they can learn the structure

The Cloud Catalog: One Catalog to Serve Them All

And with that it is time now for a coffee

Exporting multiple Google Scholar citations to reference managers like Endnote

Google Scholar (GS) is a very useful addition to the searchers arsenal; following a “cited by” trail nicely complements results retrieved by keyword/subject heading searches in databases such as Embase and Medline.

One area where GS is less useful is exporting records to reference management software. Using the settings,  you can set up an export to BibTex, Endnote, RefMan and RefWorks. However, there are two limitation:

  1. You can only export a single record at a time
  2. You don’t get the abstract included

GS, after a little fiddling about, does allow you to save citations to a list (My library) but citations in this list can still only be exported one at a time so this produces no benefit at all. Then I read an interesting pager by Bramer and de Jonge – Improving efficiency and confidence in systematic literature searching* – which mentioned that Harzing’s Publish or Perish can be used to download 1000 references from GS into reference managers such as Endnote.

Could this speed up my click by click populating of Endnote libraries with GS citations (and maybe throw abstracts in as well for good measure)?

Publish or Perish, ” designed to help individual academics to present their case for research impact to its best advantage”, is a small bibliometrics program (approx 1 MB) that can be installed without admin privileges.  You can indeed export multiple GS (and Microsoft Academic Search) results but – alas, alack, alay – it is not the solution to problems 1 and 2 above. Abstracts – not totally surprising as GS doesn’t provide them – aren’t included.  And while you can search the Publish or Perish program in various ways (author, journal, all words etc), it just doesn’t match the way you search GS which is generally a mixture of keyword and cited by searching so you cannot easily replicate a set of results.

The subject line of this post implied a solution to the multiple GS export problem. Actually it is more a request to see if anyone else has found a fix – sorry about leading you on like that. But this issue is one of those not-so-large-but-there-must-be-a-better-way ones so I’m hoping someone can suggest a workaround.

The easiest solution would be for Google to make the My library list bulk exportable. While holding my breath and waiting for that, I wonder if anyone out there has found a clever way around this problem? Perhaps a search from Endnote GS citations to an external database such as PubMed to grab the abstracts in some fiendishly clever way?

RP

* The systematic searching paper mentioned about can be found in PDF format and Word format, with the latter incorporating a couple of corrections as detailed at the end of this post. The paper itself is interesting for giving all sort of search tips as well as providing a framework (including online macros) for translating search queries from one database platform to another (Embase into Ovid Medline etc). It also has some nifty GS search tips and a table giving a useful search syntax summary across various platforms; the PDF version is good for printing this out. Indeed it is a paper that you need to print out and read at your leisure as not really one you can just scan through online so well.

***Note from Krafty*** 10/28/15
This post seems to generate a lot of spam mail in the comments despite anti spam measures.  As a result I have disabled comments from this post. If you want to comment you must email krafty(atsign)kraftylibrarian(dot)com and if the comment is related to the post I will post it manually in the comments.  Sorry for the inconvenience. Thank you.

I need a vacation after my co-worker’s vacation…

As I stated in my introductory post, I work in a One Librarian Library. I have a .24 FTE library tech. Time manages us more than we manage it.

I dread the middle of August. That is when my co-worker goes on vacation every year. So, last week I was alone. The time alone caused me to gain a greater appreciation of actual One PERSON Libraries. I don’t know how they manage to get everything done. Everything is important to everybody.

So I sat down each morning and had to decide who I would make happy and who I wouldn’t. Do I do searches or do I process Interlibrary Loans? I think the only thing I new for sure that week was that journal renewals would not be on my radar. Especially after I discovered that EBSCO had migrated us over to their Full Text Finder product.

I finally decided that I should try to make each group at least a little happy. I divided up my day into three parts. I spent the first 3rd of my day doing searches. Spent the next 3rd processing article requests. Spent the last 3rd getting myself up to speed on the new product. Did it work? As best as it could I suppose.

I would love to read in the comments how other OPL’s or OLL’s do it. What are your tips and tricks that keep you sane?

Plain Language Summaries for Translation in Science

translationalhand1

At MLA last May, I was walking around the vendor hall, like most of us who attended, I assume. I was on a mission, though. I stopped by every vendor table that had anything to do with publishing or translational science, and talked with them at length about the idea of having plain language abstracts. I’ve been a fan of plain language initiatives for a long time, as evidenced by our library’s Plain Language Medical Dictionary app from some years ago. I wish I could say that I was doing this as a direct result of the PNAS article on the topic published in March, but no such luck. That would have helped make my arguments more compelling, I’m sure. I found the article today, thanks to the National Science Communication Institute retweeting Len Fisher.

A circuitous route, but effective enough to reach me. The article in question was this.

Lauren M. Kuehne and Julian D. Olden. Opinion: Lay summaries needed to enhance science communication. PNAS 112(12):3585–3586. doi: 10.1073/pnas.1500882112 http://www.pnas.org/content/112/12/3585

The article was short and sweet. It talked briefly (very briefly) about alternative modes of science communication, such as social media and blogs, and how they impact on audience, understanding, and adoption of new ideas. The authors then pointed out that these are limited to the few who choose to follow that channel, and it misses the benefits and affordances of mass media channels, a concept which they illustrated with a diagram of how they perceived the connections between the information channels and the audiences. Here’s the gist of it.

Scientists communicate with the public through these channels:
1) Social media and press releases
2) Journalist contacts
3) Lay abstracts
4) Traditional abstracts

The potential audiences are:
1) Public
2) Managers and decisionmakers
3) Scientists in other fields
4) Scientists in your own field

So far so good? There are obviously many more potential audiences as you subdivide these. In my conversations I was rather fond of mentioning insurance companies and agents as critical links in the chain of adopting healthcare innovations who are perhaps more likely to benefit from a plain language abstract. I also talked about the importance of highly motivated patients who take new articles to their clinicians as a recent and influential loop in the information chain that changes practice. For benefits to come through these channels requires not simply that there be a version of the abstract that is in plain language (a lay summary) but also, and equally important, that those lay summaries not be behind a paywall. One of the publishers was absolutely sure their abstracts were not being a paywall, and then when they went to show me, well (ahem), they found they were. As in, the abstracts were locked behind a paywall. Oops.

The most important part of the article’s diagram was the very subtle sideways dashes. Where do the journalists get the hook, the info that leads them to ask more questions and write those mass media articles that reach such large audiences? What triggers the journalist to reach out for those important conversations with the scientists? Well, the press releases, of course. That’s why our organizations work so hard on them. Seeing something posted and reposted on social media is another good way to reach them. But the traditional abstract? Not so much. The traditional abstract is crafted explicitly for other scientists in your field, and only partly for scientists beyond that. Now, a lay summary, a plain language abstract, that has HUGE potential as a way to reach journalists. It’s another marketing tool, beyond being the right thing to do to help patients, or to help get science into the hands of those who actually use it, or to help influence clinical practice and foster more rapid adoption of new discoveries and treatments.

Getting Ready for IFLA Meeting

I leave for South Africa in two weeks for the IFLA meeting.  I will spend the first week traveling with my husband, sister, and brother in law.  My brother in law is South African so we are fortunate to have our own personal tour guide to take us around.  August is winter in South Africa (highs of 60-70 degrees and lows of 40-50 degrees).  It is chilly but coming from Cleveland, that ain’t winter, that’s  spring weather in my mind.

As excited as I am about touring around the country that first week, I am just as excited about going to my first conference outside of North America.  Along with this excitement comes some uncertainty.  I pulled up the conference program this weekend to map out my conference plan of attack.  As I was making my schedule I began to feel like I did when I was making my schedule to attend my very first MLA meeting back in 2001 in Orlando.  I had no clue what to expect back then and I have no clue as to what to expect at IFLA.

Similar to MLA they have a newcomer session where I will be introduced to IFLA and meet people.  Like MLA they have A LOT of sessions, too many for me to attend all of them.  Thankfully some are out of my scope like “Access to Legal Information and Legislative Data in Africa: the Role of Libraries and Librarians – Library and Research Services for Parliaments, Africa and the Law Libraries” making it a little easier for my schedule.

I am sure there were will also be opportunities at IFLA for events and parties where I will be able to meet new people.  I just don’t know about them yet, my guess is that like MLA these aren’t on the official schedule.  As MLA President I am going to IFLA to represent MLA and its members to a large diverse international library audience.  I would like to use this opportunity to speak with and meet as many biomedical, health sciences librarians as possible to get a better understanding and perspective on MLA’s international presence.

Right now MLA’s international presence has been rather scatter shot.  I would like to understand things better so that we as an organization can determine our international role in a more cohesive and strategic manner.  My hope is that by attending IFLA, I will not only learn library things for my regular job but also learn about the role of medical, health science librarianship in the world and what part MLA can have in that.

It kind of feels like a lofty goal as I stare at the IFLA program and feel like a conference newbie again.  I just need to remember the advice from the MLA New Members & Attendees breakfast, “just talk to people, librarians are nice.”

New Writers For the Krafty Blog

In the next few days and weeks there will be several posts by people who have agreed to write for this blog.  I have asked them to write a short paragraph about themselves for two reasons.

  1. So I know I set everything up correctly.
  2. So you can get to know the new authors.

For years the Krafty Librarian has been about me and what I find interesting in medical librarianship and technology.  Through the years of going to conferences, workshops, and meeting with other medical librarians I have learned that all medical librarians are a little “krafty.” We try and do whatever we can to get the information to our users and we think outside of the box.  So the next phase of this blog will be not just about me (I will still be posting) it will include other krafty librarians and their thoughts.

I look forward to reading about each author and I look forward to the new direction that we are taking this blog.  I hope you all do too. There may be some bumps along the way but we will get it all figured out.  🙂

Medlibs Chat: Presidential Priorities, I Have No Priorities

Join us tomorrow (6:00pm Pacific / 9:00pm Eastern) on the #medlibs chat as I try to successfully balance watching the Cavs in the NBA playoffs and moderating the discussion on the changes happening within MLA, specifically the MLA strategic plan.

(reposted from #medlibs chat blog)

In the past each MLA President has presented their list of priorities for the upcoming year for MLA.  This year is a little different. I have no priorities.  OK, that sounds a lot different. But it really isn’t.  Instead of coming up with priorities each year the incoming president will look at MLA’s strategic plan and evaluate the goals within the plan.  If we are near accomplishing a goal, then the incoming president looks at other potential goals that we should add to the strategic plan. The idea is that these goals live long enough for accomplishment and are not specifically tied to the president’s term. They are part of the entire MLA strategic plan which is tied to MLA, the board, staff, etc. As in the case of MLA’s technology goal, a goal could be accomplished in less than a year.  In the case of the Education goal, it may take more than a year.  However, steps toward accomplishing that goal will be continually happening.

Speaking of continually happening… In years prior the time line for getting things done always seemed to be centered around the meeting in May.  Why? There are probably a lot of reasons, but I think (total guess on my part) is that it is a legacy of when we (librarians) did less business electronically.  We live in a time of email and other forms of online communication. Now days things can happen faster because we can communicate more easily and more often. We agree to take on projects at MLA then scurry around next March/April to make sure something was accomplished before the meeting again in May. We don’t even read and approve the prior meetings minutes until a year later at the next meeting. This has given us the nimbleness of an AT-AT in regards to change.

We need to look at ways to speed up processes and work towards the evolution of our organization as well as the groups (Sections, SIGs, Committees, etc.) within our organization.  So this Twitter chat will focus on ways that we as a group can work toward improving the speed at which we accomplish things.  Because waiting a year to approve something makes any organization sluggish and less adaptable to responsive change.

What are your ideas for making us more nimble?

Come share your thoughts and perspectives! Never participated in a #medlibs or other Twitter chat before? Check out this overview and come on in, we’re a supportive community and are especially keeping an eye out to welcome and support your participation if you’ve just heard about this community for the first time during the meeting.

 

 

Join the #medlibs Discussion on 2016 Meeting Changes

Join us tonight May 7, 2015 at 6pm Pacific/9pm Eastern for a chat on Twitter regarding changes to the 2016 Annual Meeting and brainstorming what changes we could do for future meetings.
(reposted from #medlibs chat blog)
The 2016 meeting will be in Toronto and will be a joint conference with CHLA-ABSC and the International Clinical Librarian Conference (ICLC).  This gives us the perfect opportunity to work with the conference structure and see where we can make some changes that better fit the needs of members.  The Futures Task Force listed several suggestions for changing the annual meeting.  So tune in to the chat this Thursday May 7, 2015 at 6pm Pacific/9pm Eastern to learn about some of the changes that will be happening.  Also help us brainstorm any changes that we can work on for future meetings.  Just like Rome was not built in a day, planning a conference takes years. So some great ideas may take a while to get in the system but we are listening.