OpenEvidence is an AI-powered medical search platform launched in 2022 by Harvard‑affiliated founders Daniel Nadler and Zachary Ziegler, and cultivated via the Mayo Clinic Platform Accelerate program. It claims to sift through peer‑reviewed sources such as NEJM and JAMA, providing AI‑generated answers with citations. Free access is granted to verified U.S. healthcare providers, funded by advertising.
OpenEvidence reportedly scored a perfect 100% on the USMLE and has secured $210M in funding and carries $3.5B valuation which is attributed to rapid adoption by U.S. physicians according to Forbes. It seeks to address the problem of information overload and the sorting through it all that physicians face to stay up to date. Because it is free and it isn’t considered a diagnostic tool (even though I think many doctors can be using it that way), OpenEvidence doesn’t require FDA approval and it doesn’t have to compete for subscription dollars (individual or institutional) like other products such as DynaMed, UpToDate, and ClinicalKey.
Instead of relying on subscription dollars, OpenEvidence relies on advertising for income. With over 430,000 doctors registered and an additional 65,000 per month (according to the Forbes article), those are a lot of eyes and information that can be used by pharma and other medical advertisers. OpenEvidence does say, they do not share personalized information. So, while an individual user’s information is not shared, the aggregate data like the number of cardiologists using OpenEvidence might be. In September 2025, OpenEvidence bought an artificial intelligence advertising startup company, Amaro which specialized in “end-to-end advertising optimization using intelligent automation. Its technology is designed to help companies streamline deployment and maximize performance across digital channels.” So, it wouldn’t be a stretch to envision that OpenEvidence could say to a potential advertiser that they have X number of cardiologists, Y number of oncologists, Z number of endocrinologists, etc. and can offer targeted advertising to those users in those specialties. So a pharma company could have their statin drugs show up whenever a cardiologist does a search, oncologists would see their immunotherapy drugs, and insulin ads would show for endocrinologists when they search. So, the advertising would be agnostic of the search and information retrieved but would follow user profiles to target advertising.
This type of advertising in medicine isn’t new. Back in the day (I feel old saying that) when scientific journals were in print, not online. The publishers had the aggregated data of their subscribers and sold print advertising in their journals much the same way. It would not be unusual for advertising for drugs or other medical devices to be on printed on the back of research articles within the journal. Publishers would know their subscribers and would place ads directed to cardiologists in the journal that was sent to a cardiologists home or office. Advertisements for other products would go into journals sent to peoples’ homes or offices based on their discipline.
So now we know how OpenEvidence gets its money, or how it intends to. What makes it so great? Short answer…I don’t know. I am not a doctor or nurse. I don’t treat patients. So I don’t have an NPI to register for an account. I am uncertain of their rationale lock it to only a person with an NPI. Whether it is OpenEvidence’s myopic view of a “healthcare professional” or strategic opacity to maintain a competitive edge (which isn’t an unfounded concern: see how competitor impersonated physicians to access & hack OpenEvidence), that drives the NPI access requirement. But those of us who are involved in medical information and research (such as medical librarians) don’t have an NPI and can’t test or evaluate the product.
The Forbes article is full of glowing reviews from individual doctors detailing how much time it has saved them or pointed them to areas where they could expand their research. A quick and dirty search on PubMed for OpenEvidence yielded 18 citations (as of November 6, 2025), some of which review it or compare it to other products for clinical care.
The subject matter definitely “mattered” when it came to how well OpenEvidence performed. Apparently, for evaluating structural heart defects, ChatGPT performed better. (Struct Heart 2025 Jul 5;9(9):100696. doi: 10.1016/j.shj.2025.100696) But when it came to searching for the National Comprehensive Cancer Network (NCCN) guidelines for basal cell carcinoma and squamous cell carcinoma (SCC), OpenEvidence “scored significantly” better than ChatGPT. (Int J Dermatol 2025 Jun 5. doi: 10.11/ijd.1783)
Several studies evaluating OpenEvidence alone or against other resources such as ChatGPT, other AI programs, or UpToDate were somewhat limited in my opinion. One study, disappointedly only looked at 5 cases….really is that a true test? Others looked at the use of OpenEvidence for patient education material or discharge material. While OpenEvidence does provide the ability for physicians to “Write a Patient Handout,” I question whether a program that has medical information intended for clinicians is able to generate appropriate patient education material at a suitable reading level. (The AMA recommends patient education material should be at 5th-6th grade reading level.)
I think the editorial by Patel, et al. OpenEvidence: Enhancing Medical Student Clinical Rotations With AI but With Limitations brings up some important concerns.
Some of those listed in the editorial are:
- Lack of search precision – inability to search for specific articles, authors or journals which is extremely important…especially if you know of a specific study or article on the topic.
- Opaque curation – OpenEvidence is not clear about its article selection and ranking. This is important as medicine needs to be very clear about the evaluation of evidence.
- Limited interface – It lacks the ability to clarify queries or work interactively like programs such as ChatGPT.
- Inconsistent Evidence – For example, authors said it “identified buspirone usage in OCD but missed additional supporting studies, limiting scope and confidence.”
As a medical librarian, I share those same concerns. I am especially concerned about the evidence within OpenEvidence, ability to access the source material, and a lack of medical professionals and information professionals on the OpenEvidence Team.
Where and what material are they using? We know that they have content from NEJM and JAMA, but what other quality resources do they have access to? Are they able to get behind the firewall of publishers’ content to provide information.
What ability do clinicians have to access the source material? Users cannot access their institutional holdings by connecting OpenEvidence to an institutional authentication system to access the full text of the journal articles. I have talked to a lot of smart computer people who think they just need to include the DOI so people can get the article. They are very smart computer people but very unaware of how hospitals, medical schools, and libraries license journals for medical professionals to read. *Note I did field a question from a doctor using OpenEvidence about adding OpenAthens (an authentications system) to access the full text of journals. But we use a different authentication system so I was unable to help him or even verify if using OpenAthens is even possible.
Of the 26 people listed on OpenEvidence’s team, only one has an MD. The rest? A ton of computer scientists, mathematicians, and statisticians. Smart people, no doubt, but wouldn’t you want more than one medical professional curating clinical evidence? It’s deeply concerning that a product claiming to revolutionize medical decision-making has so few actual medical professionals on the Team. And let’s not even talk about the complete absence of information professionals (you know, the people trained to evaluate, organize, and retrieve medical literature).
But, I get it. Medical librarians are kind of like the power company: nobody thinks about us until the lights go out…or until they need an obscure case report, or full-text article buried behind a paywall and their “Google it” approach fails. Still, if you’re building a tool to sift through clinical evidence, maybe – just maybe- you should include the people who specialize in doing exactly that. The omission feels less like an oversight and more like a typical Tech Bro blind spot: build fast, break things, and forget the people who’ve been quietly keeping the lights on in medical research for decades.
So can I recommend OpenEvidence? I don’t know…and that’s exactly the problem. It’s the latest AI-powered darling of medicine, launched by Harvard-affiliated founders and backed by $210M in funding. It’s free for verified U.S. physicians and medical professionals with an NPI, monetized through advertising, and praised for saving doctors time. But as a medical librarian, someone trained in evidence evaluation and information retrieval, I’m locked out. No NPI, no access. That means I can’t assess its sources, search precision, transparency, or even help clinicians connect it to the full text of the citations. When the very people who specialize in evaluating medical information are excluded, it raises concerns. Until more voices from the information side of healthcare are included and kick the AI’s tires, it’s hard to fully know if OpenEvidence is smart medicine….or just smart marketing?
*I used AI to aid in my research and writing of this post